Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm....
This week, Uniphore, a startup backed by former executive chairman and CEO of Cisco John Chambers, announced it has acquired U.K.-based voice, screen, and...
Cloud computing has impacted almost every part of the IT stack. Applications are built with composability in mind, compute has been disaggregated to improve...
The world is more connected than ever thanks to the proliferation of Internet of Things (IoT), connected edge computing devices and the technology that...
DigiCert this week launched a comprehensive digital trust solution that unifies certificate authority (CA), certificate management and public key infrastructure (PKI) services. Trust Lifecycle...
In a post-pandemic world, organizations are dealing with various challenges and strategic imperatives, whether it’s improving the customer experience (CX), boosting operational efficiencies, or...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...